Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your furniture safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment is received. Once your order is confirmed, we begin coordinating with our distribution partners to prepare your item for delivery.

If we are experiencing a high volume of orders, shipments may be delayed slightly. We will notify you if there is a significant delay.

Delivery Time

Most orders are delivered within 1-3 business days, depending on your location and the availability of the product from our distributor.

Delivery times may vary due to:

  • Weather conditions

  • Carrier delays

  • High seasonal demand

  • Inventory availability

Delivery Method

Furniture orders are delivered through local delivery partners

We will contact you to coordinate delivery when your order is ready.

Shipping Locations

Currently we ship to customers within Houston, TX 

Shipping Costs

Shipping costs are calculated at checkout or included in the product price depending on the item.

From time to time, we may offer free shipping promotions.

Damaged or Lost Shipments

If your item arrives damaged, please contact us within 24 hours of delivery with photos of the damage and the packaging.

We will work quickly to resolve the issue by:

  • Sending a replacement

  • Offering a repair solution

  • Providing a refund if necessary

Incorrect Shipping Information

Please ensure your shipping address is correct when placing your order. We are not responsible for orders delivered to incorrect addresses provided at checkout.

Questions

If you have any questions about shipping or delivery, please contact us:

Email: lissfurniture@protonmail.com